Always had good service,apart from once when I waited 45 mins but apart from that been great
They used to deliver a great service, but now useless. Three times I've pre-booked a taxi for important appointments, this time it was for an Hospital appointment, which I'd waited over two years for. Taxi was booked for 8.30am, no show, phoned up, all the operator said is " It's because of all the School taxi runs" No apology, just "your a priority" and " You're in the queue". If you can not guarantee a Taxi within at least ten minutes of the time someone has pre-booked a taxi, you should not accept the bookings! Thanks to the terrible service, I missed my appointment, and will now have to wait for god knows how long for another. I will be using any other Taxi services but these, in future.
