Really good customer service, just bought my self second brand new car from Ancoats car sales again. Really good cars here you can't miss to get one from here. With good staff offering help with any car issues at hand. I recommend Ancoats car sales for any car of your choice.
Everything went well from the start ancoats was efficient and fast with finance which I was over the moon with. When I came to pick up my new car it was clean. Pete was honest and explained everything. Buy a car from there
This dealer is hands down the best I've ever dealt with. I've bought many cars over the years, but I've never come across a dealer so willing to to go the extra mile to keep the customer happy. Fantastic buying experience.
Top Dealership and Kash professional and knowledgeable……highly recommended and the car is amazing as is all their fleet
Worst experience ever! Would not recommend anyone buying from here. Bought a car in July from them 2 days after buying the suspension messed up which was covered by the warranty and they said they would sort it, which I was happy with was told by Mike that the part is ready drop the car off and same day you can have the car. No problem dropped the car off and part hasn’t arrived which isn’t ancoats fault that’s fine I waited for the part. When it did come, instead of same day getting my car back it took 2 weeks and everyday I would call and get told by Mike definitely today to the point where he would get other members of the team to answer. Also when I bought the car he give me the wrong second key for another car on the lot which I returned and was told I would get another 4 months later speaking to about 5 different team members still waiting and then I got a call from a 3rd part company saying ancoats give us your number for the second key but you need to pay £300 before I can get the key. Lastly today I was driving on the motorway and the bottom lip of the car fell off and it nearly caused an accident as I went to inform ancoats car I was told this is not their responsibility and they wouldn’t do anything. Honestly was service ever and I have given them plenty of time to resolve the matters before writing a review.
